A FAILURE to produce stickers that stay on bins has caused Shropshire Council to delay its green waste subscription by a further month.

Reports this week from residents of permit stickers falling off bins has led to much derision of the council’s plan on social media.

The programme will now start on Monday, November 4 after the council’s supplier failed to produce the garden bin stickers to the required and requested specifications.

READ MORE: Talks open over Shropshire garden waste collection charge

This means that all garden waste will continue to be collected until Wednesday, October 31, and will only be collected after this date if people have subscribed and paid.

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Ian Nellins, Shropshire Council’s deputy Leader and Cabinet member with responsibility for waste management, said: “More than 57,000 people have subscribed to our garden waste service so far, but the bin stickers have not been produced to the required and requested specification.

“For that reason we have cancelled the contract with the provider, and will not be paying for a sub-standard product.

“As soon as the issue with the stickers came to light we acted quickly to put it right.

“We have sourced a new provider who will be able to produce stickers to the necessary specification and send them to subscribers by the end of October, with the service now beginning on November 4.

“This is clearly frustrating, especially for the council staff who have been working hard to develop, manage, administer and promote this service, and the customer services staff who have been busy answering questions and helping people with their subscriptions.

“What has been achieved in a short period of time should be commended and I want to thank those staff for their efforts.

“Though we have experienced a few issues I’m really disappointed that some councillors are choosing to publicly criticise the roll-out of the garden waste subscription service.

“In just four weeks we have raised more than £3 million that will help us continue to deliver essential services for those residents who need us most.”

People who have already received a sticker will now receive a replacement, with everyone who has subscribed so far set to receive their sticker by the end of October 2024.

A 12-month subscription costs £56 per bin and will now cover the period November 4, 2024 to  October 31, 2025. A payment window is open until March 31, 2025.

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This means that those who have already subscribed will still get 12 months of collections.

People wishing to subscribe to the garden waste collection service can visit the Shropshire Council website then click on ‘subscribe now’ to visit the MiPermit website where they can sign up and pay.

They can also call  MiPermit on 0345 520 7007 and select option 2, or visit Shropshire Local in Shrewsbury or Ludlow for assistance.