A MAN has told of his anger and frustration at having no phone or internet access at his new home, months after he moved in.

David Lunt and his wife Claire, both 33, have been without a landline or internet connection at their home in Berwyn Drive, St Martins' since February.

Mr Lunt said he has been told that the problem won't be resolved until the end of October.

"I'm just really annoyed. I feel angry, helpless and frustrated," he said

The issue requires work to be undertaken by BT OpenReach who maintain and manage all phone lines.

Mr Lunt added that all his neighbours and a nearby housing development have landline and internet access.

The couple have been given more than 12 different dates for the issue to be sorted, but have then been contacted every time with another date and further excuses, Mr Lunt said.

Mrs Lunt, a primary school teacher, has taken time off work for an engineer to come only for no one to turn up.

The couple are having spending a lot of money on data charges and cannot use a lot of our home technology properly, including Sky TV, smart home devices like Amazon Echo, their Nest thermostat, games consoles, Ipads and laptops.

Mr Lunt said his wife also had difficulty doing planning work at home because she could not access online resources.

He told how they had not switched to another provider as the problem would be the same, given the BT OpenReach issue.

A Talk Talk spokesman said: "On background, Mr Lunt requires cabling installed to his premises by Openreach. In order to install the cabling Openreach have advised us that they need to lay ducts under the road. We’ve been informed by Openreach that they need permission from the Highways Authority before carrying out this work.

"Mr Lunt has not been charged by TalkTalk and will not be billed until his services have been fully connected. As a result of this unusual situation, we’ve informed Mr Lunt that he can cancel his TalkTalk order without penalty and join another broadband provider."